Russ Thompson Managing Partner Thompson Consumer Law Group
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Class Action Investigations
Class Action Investigations
Consumer protection laws exist to prevent companies, sellers, creditors and other businesses from taking advantage of consumers. However, even with so many laws in place, major consumer rights are violated every day, some on a regular basis. Fortunately, consumers have another right that can never be violated: the right to remedy. When a consumer feels that their rights weren’t respected, they can file a claim against the offending party and seek compensation.
Sometimes, though, your problem is a lot of people’s problem. And when that happens, you can serve to protect a group of people with interests similar to yours by bringing a class action. A class action is where one person (called the “named plaintiff” sues a defendant(s) on behalf of a group of unnamed, but similarly situated people. Class actions usually involve at least forty people who have been injured by the same defendant in the same way. But instead of each person bringing their own lawsuit, the class action allows all the claims of all class members—whether they know they have been damaged or not—to be resolved in a single case. Class actions can increase the efficiency of the legal process and lower the costs of litigation, incentivize an individual to prosecute a small claim that would otherwise be of too low a monetary value to bring, incentivize a company to change its behavior, and sets a uniform standard of rulings to avoid different court rulings creating “incompatible standards” of conduct.
Misleading Lease/Credit Agreements. Our investigations focus on disguised purchases and disclosure violations which violate the CLA or TILA. Disguised purchases occur where the consumer “leases” a product or service that is ordinarily purchased (vehicle repairs, pets, home fixtures, home repairs, etc.). Disclosure violations occur where the agreement fails to disclose important financial terms required by these federal laws (leasing ignition interlock device, SCRAM bracelet, etc.). Charges like total interest, fees, and required products and services must be legally chargeable and clearly disclosed.
Wrong Number Calls to Cell Phones. We are currently investigating wrong number telephone calls made to cellular telephones using an artificial or prerecorded voice. This generally happens when you obtain a telephone number that previously belonged to another consumer. For each wrongful violation of the Telephone Consumer Protection Act may subject the caller to $500-$1,500 per call.
Video Game Loot Boxes. We are currently investigating the high costs and negative effects of video gaming on people under the age of 21. Our investigation focuses on Loot Boxes and other in-game purchases within these video games. We believe these microtransactions violate gambling laws and psychologically harm minors.
Our office represents consumers in individual and class action lawsuits throughout the United States and have attorneys licensed in state and federal courts throughout the country. WE WANT YOUR HELP STOPPING THESE EXPENSIVE AND EXPLOITIVE PRACTICES. Please contact us immediately if your minor child plays video games and makes these microtransactions.
Courts routinely provide incentive awards to consumers who are willing to serve as “public attorney generals” in matters like this. Eligible consumers who bring these claims may be entitled to up to $3,500, or more, plus return of all moneys spent on these purchases. Further, representation may be offered with no out of pocket costs.
Anytime you qualify for or want to start a class action investigation:
Anytime you think you may think you qualify for one of our current class action investigations or want to start one, please send us a detailed description of your situation and the facts involved and all documents relevant to the situation for us to review.